Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.mydiysupplies.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. We also gather information about the individual web pages or products you view, which websites or search terms referred you to the Site, and how you interact with the Site. We call this automatically-collected data “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – small data files placed on your device that often include an anonymous unique identifier. Learn more at http://www.allaboutcookies.org
  • Log files – track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps
  • Web beacons, tags, and pixels – electronic files that record browsing behavior

When you make or attempt to make a purchase through the Site, we also collect certain information such as your name, billing and shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

“Personal Information” in this policy refers to both Device Information and Order Information.

How We Use Your Personal Information

We use your Order Information to fulfill orders, process payments, arrange shipping, and provide order confirmations or invoices. Additionally, we use this data to:

  • Communicate with you
  • Screen for potential risk or fraud
  • Provide relevant product or service updates when in line with your preferences

We use Device Information to help detect risk and fraud, especially via IP address tracking, and to improve our Site’s functionality and effectiveness. This includes generating analytics and evaluating marketing performance.

Sharing Your Personal Information

We may share your Personal Information with third parties to support business operations. For example, we use Shopify to power our online store. Learn more here: https://www.shopify.com/legal/privacy

We use Google Analytics to understand how customers use the Site. Learn more here: https://www.google.com/intl/en/policies/privacy
To opt out: https://tools.google.com/dlpage/gaoptout

We may also share your information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your information to deliver personalized advertising or marketing that we believe may interest you. Learn how targeted advertising works: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

To opt out of targeted advertising, visit the Digital Advertising Alliance: http://optout.aboutads.info/

Do Not Track

We do not alter our Site’s data collection or usage based on Do Not Track browser signals.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. Contact us at support@mydiysupplies.com to exercise these rights.

We process your information to fulfill contracts or for legitimate business purposes. Please note your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information unless and until you request deletion.

Changes

We may update this policy to reflect changes in our practices or for legal and regulatory reasons.

Contact Us

For questions, concerns, or complaints regarding this Privacy Policy, please email us at support@mydiysupplies.com.