Shipping policy
We are committed to delivering your order promptly and ensuring a seamless shopping experience. Please review our shipping policy below:
Order Processing
- Processing Time: All orders are processed within 1 business days. Orders are not processed or shipped on weekends or holidays.
- Order Confirmation: After placing an order, you will receive a confirmation email. Once your order is processed, a second email will be sent with your shipping details.
Shipping Timeframe
- Standard Shipping: Estimated delivery time is 5 to 10 business days after the order has been processed.
- Delivery Locations: We currently ship to all addresses within the USA FREE OF CHARGE.
Shipping Charges
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Free Shipping: We offer FREE standard shipping throughout the USA.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with your tracking number(s).
- You can track your order using the link provided in that email.
Undelivered or Lost Packages
- If your package hasn’t arrived within the estimated timeframe, please contact our support team.
- We will coordinate with the carrier to resolve the issue as quickly as possible.
Returns & Refunds
- We offer 30-day returns on all orders.
- For return-related inquiries, please email us at support@mydiysupplies.com.